National Grid Hosts Events To Help Massachusetts Residents Manage Energy Bills
National Grid is launching a statewide series of Customer Assistance Events this month across Massachusetts to help customers manage energy bills, plan for future usage, and inform them about cost-saving…
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National Grid is launching a statewide series of Customer Assistance Events this month across Massachusetts to help customers manage energy bills, plan for future usage, and inform them about cost-saving programs.
An informational meeting is scheduled for Tuesday, April 14, from 3:30–5:30 p.m., at McDevitt Middle School in Waltham, as part of the events, according to the Watertown News.
These events will address winter-to-spring bill management and highlight programs such as the Payment Assistance Bundle, Budget Billing, Energy Discount Rate, home energy assessments, and other energy efficiency opportunities.
Customer service specialists will be on-site at events to assist with program enrollment or direct attendees to resources and online webinars for bill assistance (English and Spanish, with February 2026 recordings available).
LIHEAP (Fuel Assistance) applications will close at the end of April. Eligibility and applications will be available through the Massachusetts Home Energy Assistance Program website or local Fuel Assistance Agencies.
These events are free and are a core part of National Grid's larger commitment to affordability and reliability. Below is a schedule of upcoming Customer Assistance Events held this month:
| April 13 | Noon–3 p.m. | Saugus | Saugus Council on Aging, 466 Central St., Saugus |
| April 13 | 11 a.m.– 2 p.m. | Shutesbury | Shutesbury Town Hall, 1 Cooleyville Road, Shutesbury |
| April 14 | 11 a.m.–3 p.m. | North Adams | Berkshire Community Action Council, 85 Main St., North Adams |
| April 14 | 3:30–5:30 p.m. | Waltham | McDevitt Middle School, 75 Church St., Waltham |
| April 14 | 5–8 p.m. | Somerville | Somerville Public Library, 79 Highland Ave., Somerville |
| April 16 | 3–6 p.m. | Quincy | Fore River Club House, 16 Nevada Road, Quincy |
| April 17 | 10 a.m.–3 p.m. | Worcester | Worcester Community Action Council, 18 Chestnut St., Suite 500, Worcester |
| April 20 | 10 a.m.–2 p.m. | Chelsea | Community Action Program Inter City (CAPIC), 100 Everett Ave., Unit 14, Chelsea |
| April 20 | 10:30 a.m.–2:30 p.m. | Rehoboth | Rehoboth Senior Center, 27 Francis Farm Road, Rehoboth |
| April 21 | 10 a.m.–2 p.m. | Fall River | Citizens for Citizens, 264 Griffin St., Fall River |
| April 21 | 4–7 p.m. | Chelsea | Chelsea City Hall, 500 Broadway, Chelsea |
| April 21 | 10 a.m.–1 p.m. | Saugus | Saugus Council on Aging, 266 Central St., Saugus |
| April 22 | 9 a.m.–2 p.m. | Worcester | Green Island Neighborhood Center, 50 Canton St., Worcester |
| April 23 | 10 a.m.–2 p.m. | Brockton | Cape Verdean Association of Brockton, 575 N. Montello St., Brockton |
| April 24 | 9 a.m.–noon | Southbridge | Southbridge Family Resource Center, 5 Optical Drive, Southbridge |
| April 24 | 10 a.m.–2 p.m. | Leominster | MOC Inc Fuel Assistance, 165 Mill St., Suite 1B, Leominster |
| April 27 | 10 a.m.–2 p.m. | Beverly | Beverly Bootstraps Community Services, 35 Park St., Beverly |
| April 28 | 10 a.m.–2 p.m. | Billerica | Billerica Town Hall, 365 Boston Road, Billerica |
| April 28 | 10:30 a.m.–1:30 p.m. | Bourne | Bourne Council on Aging, 239 Main St., Bourne |
| April 29 | 10 a.m.–2 p.m. | Dudley | Pearle L. Crawford Memorial Library, 40 Schofield Ave., Dudley |
| April 29 | 11 a.m.–2 p.m. | Rockland | Rockland Senior Center, 317 Plain St., Rockland |
| April 30 | 4 p.m.–7 p.m. | Salem | Salem Community Life Center, 401 Bridge St., Salem |
